FAQ

I release a new collection once every couple months, and the jewelry often sells out quickly. The shop is usually empty while I'm working on the next collection. 

If you'd like a notification before the next release, the email list is the best way to stay informed! Email subscribers will get a preview of the next collection, so you can decide in advance if you want to show up for the release. I don't send any ads! Just a single preview email before a release. 

Once something is sold out, that's usually the last time you will see it. I just choose to explore new things rather than producing the same pieces over and over, it's important to me as an artist! 

I leave sold-out listings up in my shop for a while so people can get an idea of my typical pricing and designs, not because I intend to restock them.

There are times when I get an unusual amount of demand for a restock, and I do pay attention and break my own rules sometimes. Don't hesitate to make your opinion known if you want to see something come back :)

No, putting something in your cart does not reserve it, even for a few minutes. 

I mention this because there is sometimes a rush of people trying to buy something at once, and it's frustrating thinking you have something held when it's not. 

That simply is not a feature I can use on this shopping platform, so please be aware of that during checkout!

Sorry, I do not. This includes re-making items that you've seen me make in the past. I work full-time on the regular collections you see here, and don't have the capacity for any work on top of that. 

If this ever changes, I will definitely announce it and make it known on my website!

I do! But only on my own work. I am always happy to do touch-ups like polishing and re-applying patina, within reason, if you're willing to pay for shipping.

Yes! Please keep in mind that international shipping can be slow, and there is nothing I can do to speed it up once it leaves my hands.

There may be customs fees or taxes upon entry to your country, and those fees are the responsibility of the recipient. I cannot advise you on the customs laws or fees of any country but the United States- please look into your own country's procedures so you are not surprised by fees!

Yes! Many people do this, because there can be a rush to check out on release day and you may come back a few hours later to get something else. 

If I see multiple orders from the same person to the same address, I ship them together by default and refund the extra shipping cost you paid. (If you don't get a shipping refund within 24 hours, please remind me! I may have missed it and I definitely want you to get your money back).